Heating & Cooling · 5 min read
Heater Not Working in Mesa? What to Check First
Safe checks before you call: thermostat mode and batteries, the breaker, the filter, furnace or heat pump, and the point where troubleshooting stops.
Mesa plumbing & HVAC: Pure Water. Pure Air. Pure Care.
Plumbing, AC, heating and water treatment for Mesa homes, from one family-owned team since 1981. One call covers the pipes, the air and the water.
- 4.9 · 580 Google reviews
- CR-77 & CR-39 licensed
- 2-year labor guarantee2-year workmanship guarantee
Guarantee covers JB's own labor. Excludes normal wear, manufacturer defects and outside damage.
Heating & cooling
AC repair and maintenance, built for an Arizona summer.
CR-39 licensed
All heating & coolingWater treatment
The trade that started the JB story in 1981.
Softeners, filtration and RO
All water treatment
Not sure what to call it?
Start with what your home is telling you.
Pick the closest match. Each page covers the likely causes, the repair options and when the problem should not wait.
- No cooling, or air that is not coldAC repair
- Water pooling at the base of the heaterWater heater service
- One sink or shower draining slowlyDrain cleaning
- More than one drain slow at onceSewer line service
- The water bill jumped with no change in useLeak detection
- Scale on every fixture and glassWater softening
- Tap water that tastes or smells offDrinking water filtration
- Dust settles again soon after cleaningIndoor air quality
Should not wait
Sewage backing up indoors
Stop using sinks, toilets and appliances, then call. We are open 24/7.
Emergency plumbingShould not wait
A smell of gas
Leave the house first. Call 911 and the gas utility from outside.
Gas line servicesWhat customers notice
The explanation matters almost as much as the repair.
“JB Water and Air is a top-notch company. Dallan the owner, is very professional, and Chris is an incredibly knowledgeable plumber. They were prompt, respectful, explained everything clearly, and did great work. I highly recommend them.”
Clear diagnosis
Recent reviewers repeatedly mention technicians who explained what they found and helped them understand the issue.
Straight conversation
Professional, courteous and transparent are recurring words in the current Google review set.
Work that holds up
Customers most often describe the result in plain terms: fixed, done right and handled quickly.
Published on Google · 4.9 average from 580 reviews. See them all on Google (opens in a new window)Themes summarize recent reviews; the quote is word for word.
Proof from the field
Real service-call photos. Real Arizona wear.
These are JB's own service-call images, not generated stand-ins. They show corrosion, scale and leaks that are easy to miss until a small problem becomes a larger one.
Mineral scale and corrosion on an exterior shut-off valve.
Corrosion around an aging gas water heater and its connections.
A saddle valve tapped into a corroded line above a water heater.
The hidden buildup inside a failed exterior hose bib.
An exterior leak washing through the gravel below the fixture.
Water was the beginning
A whole-home company that started with one water distiller.
The company story begins in 1981, when founder John Bevell bought a home water distiller and then built a business around water treatment. Plumbing and heating and cooling followed. The original idea still makes the company different: look at the home as connected systems, not isolated service calls.
Licensed trades
Arizona CR-77 plumbing + CR-39 air conditioning
Independent verification
Both entity licenses checked with Arizona ROC
Based in Mesa
Local pages that answer local service questions.
JB Water & Air is based at 3932 E Presidio St in Mesa and serves communities across the East Valley. Choose your city for the services, contact details and area-specific guidance in one place.
Useful before you call
Straight answers for Arizona homes.
Heating & Cooling · 6 min read
How Does a Heat Pump Work in Arizona?
A heat pump moves heat instead of making it. How the reversing valve lets one system both heat and cool, and what an Arizona climate changes.
Water Heaters · 5 min read
How to Flush a Water Heater Safely in Mesa
Learn when tank flushing is appropriate, the safe sequence to follow, what can go wrong, and why maintenance frequency depends on the unit.
Before you book
Five direct answers.
Licenses, hours, service area, the 2-year workmanship guarantee and how to reach the team.
Visit the complete FAQ- 01What services does JB Water & Air provide in Mesa?
- JB Water & Air provides plumbing, heating and cooling, water treatment, indoor air quality and gas-line services for homes and businesses. The plumbing license is Arizona ROC #260511 (CR-77), and the air-conditioning license is ROC #341937 (CR-39).
- 02Can I call JB Water & Air for an emergency?
- Yes. JB is open 24 hours a day, 7 days a week. Call (480) 969-3193; the timing for your specific job is confirmed on the call, and no arrival time is promised here.
- 03Which areas does JB Water & Air serve?
- The team is based in Mesa and serves communities across the East Valley, including Gilbert, Chandler, Tempe, Queen Creek, Apache Junction, Fountain Hills and Scottsdale.
- 04Is JB's work guaranteed?
- Yes. JB warrants its own labor for two years on plumbing, heating, cooling and water-treatment work it performs, and returns to make failed work right at no cost. It excludes normal wear, manufacturer defects and damage from outside causes.
- 05How do I request service or a quote?
- Call (480) 969-3193; JB is open 24 hours a day, 7 days a week. Or send the short request form at the top of this page and a JB team member will call you back to confirm. Either way, ask about evaluation, pricing and options before authorizing work.
Current specials
Deals worth a phone call.
Tap any coupon to call (480) 969-3193, then mention the offer.
Featured offer
Water purity tester
A water expert delivers your free water-purity tester, shows you how to use it, and explains your clean-water options.
Water heater installation
Call today and receive $250 off your same-day water-heater installation.
Sewer inspection
Get a free sewer inspection with every main-sewer drain cleaning.
First responders discount
10% off all plumbing, HVAC and water-treatment services. Thank you for your service.
Fine print: Offers cannot be combined with other discounts or the JB ProCare Plan. Call for details or to redeem.
See all 6 offersOur 2-year promise
If our work does not hold up in 2 years, we come back and make it right. At no cost to you.
Every plumbing, heating, cooling and water-treatment job JB performs is backed by a 2-year workmanship guarantee on our labor. If something we installed or repaired does not hold up within two years, we return and fix it.
Covers labor on the work JB performed. It does not cover normal wear, manufacturer defects, or damage from outside factors.
(480) 969-3193Start with a conversation
Tell us what is happening at home.
Calling is the fastest route, especially for active leaks, no cooling or anything that cannot safely wait. For everything else, send the details and a JB team member will call you back to confirm.
(480) 969-3193- Open 24 hours a day, 7 days a week
- Active CR-77 and CR-39 entity licenses verified